OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where are you located?

We are based in Surat, Gujarat, India, and offer both in-store and online shopping.

Do you offer home delivery?

Yes! We provide pan-India shipping. Delivery charges may vary depending on the order value and location.

How long does delivery take?

Orders are typically dispatched within 1-2 business days. Delivery usually takes 3–7 working days, depending on your location.

Can I track my order?

Yes. Once your order is shipped, we’ll send you a tracking link via SMS or email.

What if I receive a damaged or incorrect product?

We're sorry! Please contact us within 48 hours of delivery with photos of the product and packaging. We’ll arrange a replacement or refund based on the situation.

How can I contact customer support?

You can reach us via WhatsApp, phone, or email during our working hours. We're always happy to help.

Are all your products available online?

While many items are listed online, some seasonal or fast-moving products may only be available in-store. Follow us on social media for updates!

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS